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Newsletter for Dreamweaver

Frequently Asked Questions
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Questions


Answers

How do I set write permissions on the required folders?

Newsletter for Dreamweaver (TDE Newsletter) requires to set write permissions on folder "TDE_Newsletter/database".

FTP programs ("clients") allow you to set permissions for files and directories on your remote host. This function is often called chmod or set permissions in the program menu.

In the first image, look at the last column - that shows the permissions. It looks a bit confusing, but for now just note the sequence of letters:



Right click the folder or files to set permissions, and usually a popup screen will appear (see the second image):



Don't worry about the check boxes. Just delete the 'Numeric value:' and enter the number you need - in this case it's 777 or simply mark all checkboxes. Then click OK.

That's all.

Can the Newsletter program import names and e-mail addresses from another source?

The subscribers are stored in a CSV file into the "database" folder. A CSV file can be edited from Excel, so, depending from the format in which you have the list of subscribers email you can import it using the Excel editing features.
 
The emails are stored with this format:
    "ID","email","date","name"

    ID: is the identification number, should be consecutive numbers, 1, 2, 3, ....
     
    email: The subscriber's email address
     
    date: Subscription date using this format YYYY-MM-DD HH:mm:SS ...example 2007-08-08 10:13:51 ...

    name: The subscribers name
Note that you can use Excel to open that file, import from another application into excel and then apply the formatting changes to match the required format.

Can I add an unsubscribe link to my newsletter?

Follow these steps:

  1. Create an unsubscribe page. Example: http://www.your-web-site.com/unsubscribe.html
  2. Insert the Newsletter on that page to generate the subscribe/unsubscribe form
  3. On the generated form, mark the "unsubscribe" box as "checked" and remove the "subscribe" box.
  4. On your newsletters add a link to your unsubscribe page.

How can I add an one-click unsubscribe link directly into the newsletter?

To include an unsubscribe link add this text into the newsletter(in uppercase letters): UNSUBSCRIBE-LINK.

The text UNSUBSCRIBE-LINK will be replaced by an unsubscribe link like this one: http://.../TDE_Newsletter/admin/subscribeaction.php?task=unsubscribe&email=test@email.com

How do I customize my email to use the subscriber's name in the body?

To include the subscriber's name in the email add this text into the newsletter(in uppercase letters!): {NAME}.

The text {NAME} will be replaced by the subscriber's name.

Is there any way i can send out an auto-newsletter when someone signs up?

Yes, it's possible. when editing the newsletter, exactly above the "OK" (save) button you will see a checkbox labeled "Send this letter automatically after subscription:". By selecting this option the newsletter will be sent automatically after subscription.

How can I edit the confirmation messages that appear after the subscription?

Into the "TDE_Newsletter/config.php" file you will find some constants that allow to edit the confirmation messages.

Please remember to upload the modified "config.php" file to the web site into the "TDE_Newsletter" folder.

I get this error when trying to install: "Extension requires more recent version of Macromedia Extension Manager". What I should do ?

You can download the newest version of the Adobe Extension Manager here:

http://www.adobe.com/exchange/em_download/

If you have more than one extension manager installed in your computer, then open the version related to the Dreamweaver version where you want to install the extension and open the .MXP file from there.

I have't received the email with the download link or I lost the download link. How can I get it?

You have the following download options:

1- After purchase, when you click in the "Return" button from the Payment processor, you will be redirected to a download page.

2- An alternative download link is sent to the email address user for payment. Check your bulk/spam folder, maybe the email was filtered by the anti-spam system.

3- You can request the download link at any time by entering the "Transaction ID" or "Receipt Number" generated by the payment processor. Click here to enter the ID and get your link.

4- Finally, if you can not get the link with the above methods, then please contact our support service and we will send you an alternative download link.

Are there alternative payment options?

You can pay directly with credit cards through Paypal. If you don't have credit card or your credit card is not accepted by the payment gateway then you can use the alternative methods offered by Paypal and Moneybookers.

You can upload funds to your Paypal or MoneyBookers account through bank transfer or alternative methods.

If you can't create a Paypal account, then you can use Moneybookers that accepts customers from a wide range of countries and a wide number of credit cards and domestic bank transfers.

Do you include a multi-site license with the single purchase?

Our extensions are "one time purchase" products.  That means:

1- You can use it on all your computers.

2- You can use the extension on as many websites as you want (no limit), this includes your own websites and websites created by you for other pleople.

3- You are not allowed to redistribute the extension to other users.

4- You are not allowed rebrand or resell the product.

Can I pay using my credit card ?

Yes, Paypal allows you to pay directly using your credit card. You don't need to create a Paypal account to complete the payment.

On the other hand, MoneyBookers accepts credit cards when uploading funds to your own MoneyBookers account.

Are these extensions MAC compatible ?

Yes, our extensions are tested in both MAC and PC, you can install and use our extensions in any platform that supports Dreamweaver.

Are these extensions ready for Dreamweaver CS3?

Yes, our extensions are compatible with the most recent Dreamweaver versions.

We also support older Dreamweaver versions, usually Dreamweaver MX, MX 2004, DW 8, CS3.

When I preview my web page atfer I get this message in my Internet Explorer,"To help protect your security, Internet Explorer has restricted...". What is the problem?

If you are testing your page directly from your local hard disk in IE 7, this message appears:

"To help protect your security, Internet Explorer has restricted this webpage from running scripts or ActiveX controls that could access your computer. Click here for options."

In IE 7 this message appears when you test a web page that contains a script or Flash item directly form your local hard disk. When you upload your page to an online web server that message does not appear.

The address from a web server must start with http:// or https:// . On the other hand if the address start with C:\ or file:// then you are testing it from your local hard disk.

Just upload your web page to your web site and you will see that the error disappears.

I'm getting this error message "Is not possible to create data structure.". What's happening?

Please, change the "Links relative to" setting in the site configuration options (Dreamweaver 8 or later).

If this setting does not solve the problem, then follow these steps:

  1. Restart Dreamweaver
  2. Be sure that you have a local web site defined in Dreamweaver
  3. Open the page where you want to insert the extension(this page must be saved previously into your web site)
  4. Try to insert the extension again